Toroslar EDAŞ (Toroslar Elektrik Dağıtım A.Ş.) builds, maintains and operates electricity distribution grids in Adana, Osmaniye, Gaziantep, Mersin, Kilis and Hatay provinces; and enables access of over 8.5 million people to electricity distribution within Toroslar Electricity Distribution Region.

Toroslar EDAŞ continues to provide electricity distribution services in the Toroslar Electricity Distribution Region, which covers the majority of total electricity consumed in Turkey, at international standards.

Adopting an innovative, customer-oriented, solution-focused approach and uninterrupted service mentality, Toroslar EDAŞ improves its services and practices each and every day to swiftly fulfil the requirements of electricity consumers and increases its customer satisfaction rate with its emerging solutions.

Easy Access, Swift Solution: Toroslar EDAŞ

Toroslar EDAŞ enables its customers to access electricity easily and benefit from the energy uninterruptedly; hence, the Company has the goal to continuously achieve better with its innovative solutions.

You can conveniently access electricity, swiftly report any breakdowns in your area through Toroslar EDAŞ Online Procedures and help Toroslar EDAŞ teams to eliminate the problem as soon as possible.

Accordingly, you can use the Failure Report at Toroslar EDAŞ screen to report any power outage, direct/substation breakdowns, street lighting malfunctions that may adversely affect daily life for Toroslar EDAŞ teams to detect the reason of the problem and resolve it as soon as they can.

Another convenient solution that you can access via Toroslar EDAŞ website is Indemnity Inquiry and Application at Toroslar EDAŞ screen. You can inquire your indemnity status via this screen and easily apply for indemnity payment.

Moreover, you can request calculation of your illegal use amount, report any illegal use, inquire your illegal use status via Procedures on Illegal Use at Toroslar EDAŞ solution.

You can also find out solutions offered for your other requirements regarding electricity distribution on Frequently Asked Questions section of Toroslar EDAŞ, in which your questions regarding electricity are answered.

On the other hand, you can easily resolve any other requirements including debt payment, application inquiry, index procedures, meter procedures, etc. through Toroslar EDAŞ Online Procedures tool.

Find Out Scheduled Power Outages at Toroslar EDAŞ

You can be informed about power outages that have been scheduled beforehand due to various operations such as maintenance, repair and new installation works in the provinces and sub-provinces, where Toroslar EDAŞ provides power distribution services.

You can select the related province and sub-province on Power Outage at Toroslar EDAŞ screen to find out the locations where there is and will be power outages.

You can find out the schedule of the power outages in Adana, Osmaniye, Gaziantep, Mersin, Kilis and Hatay; so that you can take necessary measures to avoid any possible interruption in your daily routines.

The scheduled power outages can be displayed on the website of Toroslar EDAŞ and Toroslar Mobile 186 application at least 48 hours before the scheduled outage.