Damage Application Documentation Process Digitized
Our customers can now submit documents for their positive damage applications via the Toroslar EDAŞ WhatsApp line at 0322 186 00 00.
Fatura, tahliye, tarife ve sözleşme değişiklikleri, güvence bedeli gibi perakende satış sözleşmesi veya ikili anlaşmanıza ilişkin tüm sorularınız için elektrik tedarik şirketiniz ile iletişime geçebilirsiniz. (Tedarik şirketinize ve tedarik şirketinizin iletişim bilgilerine fatura/ödeme bildiriminizden ulaşabilirsiniz.)
Fatura, tahliye, tarife ve sözleşme değişiklikleri, güvence bedeli gibi perakende satış sözleşmesi veya ikili anlaşmanıza ilişkin tüm sorularınız için elektrik tedarik şirketiniz ile iletişime geçebilirsiniz. (Tedarik şirketinize ve tedarik şirketinizin iletişim bilgilerine fatura/ödeme bildiriminizden ulaşabilirsiniz.)
From here, you can query momentary failures and planned maintenance work.
Please select the online service you want
Leave the works you are not familiar with in electricity faults to the related experts.
Replace or repair your damaged cables.
Use the extension cords only for temporary purposes, keep the cables away from hot surfaces.
Use outlet covers to protect small children.
Don't grab and pull the plugs from their cables.
Observe the information and recommendations provided by the manufacturer when using electrical devices.
Do not connect devices that draw heavy current to your outlets.
Ensure that all your electrical devices with conductive bodies are grounded.
Leave the works you are not familiar with in electricity faults to the related experts.
Replace or repair your damaged cables.
Use the extension cords only for temporary purposes, keep the cables away from hot surfaces.
Use outlet covers to protect small children.
Kullanıcı Talepli Teknik Kalite Ölçümleri Elektrik Dağıtım Sisteminin Teknik Kalitesine İlişkin Usul ve Esaslar 11. Maddesi kapsamında 'Kullanıcı Talepli Teknik Kalite Ölçüm Talepleri' yapılmaktadır. Kullanıcılar, KHM (Kullanıcı Hizmetleri Merkezi) ve muhaberat noktalarından aşağıda yer alan Tekn
Kullanıcı Talepli Teknik Kalite Ölçümleri Elektrik Dağıtım Sisteminin Teknik Kalitesine İlişkin Usul ve Esaslar 11. Maddesi kapsamında 'Kullanıcı Talepli Teknik Kalite Ölçüm Talepleri' yapılmaktadır. Kullanıcılar, KHM (Kullanıcı Hizmetleri Merkezi) ve muhaberat noktalarından aşağıda yer alan Tekn
Toroslar EDAŞ (Toroslar Elektrik Dağıtım A.Ş.) builds, maintains and operates electricity distribution grids in Adana, Osmaniye, Gaziantep, Mersin, Kilis and Hatay provinces; and enables access of over 8.5 million people to electricity distribution within Toroslar Electricity Distribution Region.
Toroslar EDAŞ continues to provide electricity distribution services in the Toroslar Electricity Distribution Region, which covers the majority of total electricity consumed in Turkey, at international standards.
Adopting an innovative, customer-oriented, solution-focused approach and uninterrupted service mentality, Toroslar EDAŞ improves its services and practices each and every day to swiftly fulfil the requirements of electricity consumers and increases its customer satisfaction rate with its emerging solutions.
Toroslar EDAŞ enables its customers to access electricity easily and benefit from the energy uninterruptedly; hence, the Company has the goal to continuously achieve better with its innovative solutions.
You can conveniently access electricity, swiftly report any breakdowns in your area through Toroslar EDAŞ Online Procedures and help Toroslar EDAŞ teams to eliminate the problem as soon as possible.
Accordingly, you can use the Failure Report at Toroslar EDAŞ screen to report any power outage, direct/substation breakdowns, street lighting malfunctions that may adversely affect daily life for Toroslar EDAŞ teams to detect the reason of the problem and resolve it as soon as they can.
Another convenient solution that you can access via Toroslar EDAŞ website is Indemnity Inquiry and Application at Toroslar EDAŞ screen. You can inquire your indemnity status via this screen and easily apply for indemnity payment.
Moreover, you can request calculation of your illegal use amount, report any illegal use, inquire your illegal use status via Procedures on Illegal Use at Toroslar EDAŞ solution.
You can also find out solutions offered for your other requirements regarding electricity distribution on Frequently Asked Questions section of Toroslar EDAŞ, in which your questions regarding electricity are answered.
On the other hand, you can easily resolve any other requirements including debt payment, application inquiry, index procedures, meter procedures, etc. through Toroslar EDAŞ Online Procedures tool.
You can be informed about power outages that have been scheduled beforehand due to various operations such as maintenance, repair and new installation works in the provinces and sub-provinces, where Toroslar EDAŞ provides power distribution services.
You can select the related province and sub-province on Power Outage at Toroslar EDAŞ screen to find out the locations where there is and will be power outages.
You can find out the schedule of the power outages in Adana, Osmaniye, Gaziantep, Mersin, Kilis and Hatay; so that you can take necessary measures to avoid any possible interruption in your daily routines.
The scheduled power outages can be displayed on the website of Toroslar EDAŞ and Toroslar Mobile 186 application at least 48 hours before the scheduled outage.
Toroslar EDAŞ (Toroslar Elektrik Dağıtım A.Ş.) builds, maintains and operates electricity distribution grids in Adana, Osmaniye, Gaziantep, Mersin, Kilis and Hatay provinces; and enables access of over 8.5 million people to electricity distribution within Toroslar Electricity Distribution Region.
Toroslar EDAŞ continues to provide electricity distribution services in the Toroslar Electricity Distribution Region, which covers the majority of total electricity consumed in Turkey, at international standards.
Adopting an innovative, customer-oriented, solution-focused approach and uninterrupted service mentality, Toroslar EDAŞ improves its services and practices each and every day to swiftly fulfil the requirements of electricity consumers and increases its customer satisfaction rate with its emerging solutions.
Toroslar EDAŞ enables its customers to access electricity easily and benefit from the energy uninterruptedly; hence, the Company has the goal to continuously achieve better with its innovative solutions.
You can conveniently access electricity, swiftly report any breakdowns in your area through Toroslar EDAŞ Online Procedures and help Toroslar EDAŞ teams to eliminate the problem as soon as possible.
Accordingly, you can use the Failure Report at Toroslar EDAŞ screen to report any power outage, direct/substation breakdowns, street lighting malfunctions that may adversely affect daily life for Toroslar EDAŞ teams to detect the reason of the problem and resolve it as soon as they can.
Another convenient solution that you can access via Toroslar EDAŞ website is Indemnity Inquiry and Application at Toroslar EDAŞ screen. You can inquire your indemnity status via this screen and easily apply for indemnity payment.
Moreover, you can request calculation of your illegal use amount, report any illegal use, inquire your illegal use status via Procedures on Illegal Use at Toroslar EDAŞ solution.
You can also find out solutions offered for your other requirements regarding electricity distribution on Frequently Asked Questions section of Toroslar EDAŞ, in which your questions regarding electricity are answered.
On the other hand, you can easily resolve any other requirements including debt payment, application inquiry, index procedures, meter procedures, etc. through Toroslar EDAŞ Online Procedures tool.
You can be informed about power outages that have been scheduled beforehand due to various operations such as maintenance, repair and new installation works in the provinces and sub-provinces, where Toroslar EDAŞ provides power distribution services.
You can select the related province and sub-province on Power Outage at Toroslar EDAŞ screen to find out the locations where there is and will be power outages.
You can find out the schedule of the power outages in Adana, Osmaniye, Gaziantep, Mersin, Kilis and Hatay; so that you can take necessary measures to avoid any possible interruption in your daily routines.
The scheduled power outages can be displayed on the website of Toroslar EDAŞ and Toroslar Mobile 186 application at least 48 hours before the scheduled outage.
Toroslar EDAŞ (Toroslar Elektrik Dağıtım A.Ş.) builds, maintains and operates electricity distribution grids in Adana, Osmaniye, Gaziantep, Mersin, Kilis and Hatay provinces; and enables access of over 8.5 million people to electricity distribution within Toroslar Electricity Distribution Region.
Toroslar EDAŞ continues to provide electricity distribution services in the Toroslar Electricity Distribution Region, which covers the majority of total electricity consumed in Turkey, at international standards.
Adopting an innovative, customer-oriented, solution-focused approach and uninterrupted service mentality, Toroslar EDAŞ improves its services and practices each and every day to swiftly fulfil the requirements of electricity consumers and increases its customer satisfaction rate with its emerging solutions.
Toroslar EDAŞ enables its customers to access electricity easily and benefit from the energy uninterruptedly; hence, the Company has the goal to continuously achieve better with its innovative solutions.
You can conveniently access electricity, swiftly report any breakdowns in your area through Toroslar EDAŞ Online Procedures and help Toroslar EDAŞ teams to eliminate the problem as soon as possible.
Accordingly, you can use the Failure Report at Toroslar EDAŞ screen to report any power outage, direct/substation breakdowns, street lighting malfunctions that may adversely affect daily life for Toroslar EDAŞ teams to detect the reason of the problem and resolve it as soon as they can.
Another convenient solution that you can access via Toroslar EDAŞ website is Indemnity Inquiry and Application at Toroslar EDAŞ screen. You can inquire your indemnity status via this screen and easily apply for indemnity payment.
Moreover, you can request calculation of your illegal use amount, report any illegal use, inquire your illegal use status via Procedures on Illegal Use at Toroslar EDAŞ solution.
You can also find out solutions offered for your other requirements regarding electricity distribution on Frequently Asked Questions section of Toroslar EDAŞ, in which your questions regarding electricity are answered.
On the other hand, you can easily resolve any other requirements including debt payment, application inquiry, index procedures, meter procedures, etc. through Toroslar EDAŞ Online Procedures tool.
You can be informed about power outages that have been scheduled beforehand due to various operations such as maintenance, repair and new installation works in the provinces and sub-provinces, where Toroslar EDAŞ provides power distribution services.
You can select the related province and sub-province on Power Outage at Toroslar EDAŞ screen to find out the locations where there is and will be power outages.
You can find out the schedule of the power outages in Adana, Osmaniye, Gaziantep, Mersin, Kilis and Hatay; so that you can take necessary measures to avoid any possible interruption in your daily routines.
The scheduled power outages can be displayed on the website of Toroslar EDAŞ and Toroslar Mobile 186 application at least 48 hours before the scheduled outage.
Toroslar EDAŞ (Toroslar Elektrik Dağıtım A.Ş.) builds, maintains and operates electricity distribution grids in Adana, Osmaniye, Gaziantep, Mersin, Kilis and Hatay provinces; and enables access of over 8.5 million people to electricity distribution within Toroslar Electricity Distribution Region.
Toroslar EDAŞ continues to provide electricity distribution services in the Toroslar Electricity Distribution Region, which covers the majority of total electricity consumed in Turkey, at international standards.
Adopting an innovative, customer-oriented, solution-focused approach and uninterrupted service mentality, Toroslar EDAŞ improves its services and practices each and every day to swiftly fulfil the requirements of electricity consumers and increases its customer satisfaction rate with its emerging solutions.
Toroslar EDAŞ enables its customers to access electricity easily and benefit from the energy uninterruptedly; hence, the Company has the goal to continuously achieve better with its innovative solutions.
You can conveniently access electricity, swiftly report any breakdowns in your area through Toroslar EDAŞ Online Procedures and help Toroslar EDAŞ teams to eliminate the problem as soon as possible.
Accordingly, you can use the Failure Report at Toroslar EDAŞ screen to report any power outage, direct/substation breakdowns, street lighting malfunctions that may adversely affect daily life for Toroslar EDAŞ teams to detect the reason of the problem and resolve it as soon as they can.
Another convenient solution that you can access via Toroslar EDAŞ website is Indemnity Inquiry and Application at Toroslar EDAŞ screen. You can inquire your indemnity status via this screen and easily apply for indemnity payment.
Moreover, you can request calculation of your illegal use amount, report any illegal use, inquire your illegal use status via Procedures on Illegal Use at Toroslar EDAŞ solution.
You can also find out solutions offered for your other requirements regarding electricity distribution on Frequently Asked Questions section of Toroslar EDAŞ, in which your questions regarding electricity are answered.
On the other hand, you can easily resolve any other requirements including debt payment, application inquiry, index procedures, meter procedures, etc. through Toroslar EDAŞ Online Procedures tool.
You can be informed about power outages that have been scheduled beforehand due to various operations such as maintenance, repair and new installation works in the provinces and sub-provinces, where Toroslar EDAŞ provides power distribution services.
You can select the related province and sub-province on Power Outage at Toroslar EDAŞ screen to find out the locations where there is and will be power outages.
You can find out the schedule of the power outages in Adana, Osmaniye, Gaziantep, Mersin, Kilis and Hatay; so that you can take necessary measures to avoid any possible interruption in your daily routines.
The scheduled power outages can be displayed on the website of Toroslar EDAŞ and Toroslar Mobile 186 application at least 48 hours before the scheduled outage.